BrkrOps

Support

Real help from real people.

No ticket queue, no chatbot, no "have you tried turning it off and on again." Send a message, get a person.

Message ready — your email client will open.
Opens your email client

Direct Contact

Mountain Time (UTC-7 / UTC-6)
Edmonton, Alberta, Canada

Response Times

Enterprise License Same / Next Business Day
Evaluation Users Best Effort
Critical Bugs Always Priority

Self-Help

Scripts & Bits — copy-ready PowerShell
Non-Geek Tools — browser-based utilities
GitHub Issues — bug reports and feature requests
PKI Consulting

PKI Design & Architecture

Two-tier vs. three-tier hierarchy. Key lengths. CRL distribution. Validity periods. The decisions that are hard to undo — done right the first time.

Security Assessment

Hands-on review of your existing PKI against current best practices. Findings report with prioritized remediation steps and estimated effort.

Documentation & DR

Full PKI documentation suite. CP/CPS drafting, runbook development, disaster recovery procedures — the paperwork that makes auditors happy and incidents survivable.

BrkrOps offers PKI consulting engagements alongside the Truvald product. If you need a human in the loop for a PKI migration, security review, or DR test — reach out. Engagements are scoped by need, remote-first, and priced to not require three rounds of procurement approvals.